Shipping Policy

SFFiltech provides worldwide shipping for industrial filtration products, ensuring that customers receive reliable, high-quality products promptly. This Shipping Policy explains shipping options, delivery times, costs, and responsibilities.

1. Order Processing

  • Orders are typically processed within 1–3 business days from the time of payment confirmation.
  • For large or custom orders, processing time may vary; customers will be notified in advance.
  • Orders are verified to ensure correct shipping address, product compatibility, and stock availability.

2. Shipping Methods and Carriers

We use reputable carriers to ensure safe delivery of your filtration products:

  • Domestic (USA): UPS, FedEx, DHL
  • International: DHL Express, FedEx International, USPS, or local trusted carriers

Shipping method options and costs are displayed at checkout. Customers may choose expedited or standard shipping.

3. Estimated Delivery Times

Delivery times may vary depending on location and shipping method:

  • Standard: Domestic 5–7 business days | International 10–20 business days
  • Expedited: Domestic 2–3 business days | International 5–10 business days

Delays may occur due to customs clearance, local regulations, or unexpected events. Customers are responsible for providing accurate shipping information.

4. Shipping Costs

Shipping costs are calculated based on the following:

  • Product weight and dimensions
  • Delivery destination
  • Shipping speed selected at checkout

Special bulk orders may qualify for discounted shipping. Please contact us for quotes on large-volume shipments.

5. Order Tracking

Customers receive tracking numbers once orders are shipped. Tracking links allow you to monitor your shipment in real time.

6. Lost or Damaged Shipments

  • SFFiltech is not responsible for incorrect addresses or incomplete customs documentation.
  • In case of lost or damaged shipments, please notify our customer support team immediately. We will assist in filing claims with the carrier and arranging replacements if eligible.

7. International Shipping and Customs

  • International shipments may be subject to customs duties, taxes, or import regulations. These charges are the responsibility of the recipient.
  • Customers are advised to consult local authorities for applicable import regulations.

8. Contact Us

For questions regarding shipping or order delivery, contact:
Email: info@filtedge.com
Phone: +1 9496820025