Privacy Policy

Last updated: July 30, 2026

Go2Filter operates this website as an RFQ-first industrial filtration inquiry service. Visitors can browse products, request quotations, submit filtration requirements, contact us, subscribe to updates, search the website, and use available customer-account features. Public online checkout is not active at this stage. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit or use www.go2filter.com or otherwise communicate with us.

This website is powered by Shopify. Shopify provides the commerce platform, hosting, customer-account features, forms, security tools, and related services that support this website.

Personal Information We Collect or Process

Depending on how you interact with the website, we may collect or process the following categories of personal information:

Contact details: name, business or company name, email address, phone number, and mailing or shipping address when you provide them.
Business and RFQ information: product type, dimensions, material, micron rating, quantity, application, operating conditions, destination, current model, drawings, photos, and other information you include in a quotation request or inquiry.
Communications: messages, comments, attachments, and other information you provide when contacting us or requesting support.
Customer-account information: email address, profile information, account settings, authentication and session information, and information associated with an account if you use Shopify customer-account features.
Marketing preferences: email address, subscription status, consent choices, and unsubscribe preferences when you sign up for newsletters or promotional updates.
Device and usage information: IP address, browser and device information, network connection, pages viewed, searches, interactions, referring pages, timestamps, cookies, and similar technical information.

We do not currently collect payment-card details through the public quotation, contact, or newsletter forms, and public online checkout is not active. If direct online sales or additional payment features are enabled in the future, this policy should be reviewed and updated before launch.

Sources of Personal Information

We may collect personal information:

directly from you when you complete a form, request a quote, contact us, subscribe, create or use an account, or otherwise provide information;
automatically from your browser or device through Shopify, cookies, similar technologies, logs, and website interactions;
from service providers that support website hosting, forms, customer accounts, messaging, security, spam prevention, analytics, email, and related operations; and
from business partners or other third parties when permitted by law.

How We Use Personal Information

We may use personal information to:

review filtration requirements and respond to RFQ, product, availability, lead-time, shipping, and technical-support inquiries;
communicate with you, provide customer service, and maintain our business relationship;
operate, secure, troubleshoot, analyze, and improve the website and our services;
create, authenticate, maintain, and support customer accounts and account sessions;
send newsletters or promotional updates when you have requested or consented to them, and maintain your communication preferences;
prevent spam, fraud, abuse, malicious activity, and other security risks;
comply with legal obligations, respond to lawful requests, resolve disputes, and enforce applicable terms and policies; and
support an accepted quotation or order, including coordination with appropriate production, logistics, shipping, or tracking providers when applicable.

Cookies, Analytics, and Similar Technologies

Shopify and service providers may use cookies and similar technologies to operate the website, maintain sessions, remember preferences, protect forms and accounts, understand website use, improve performance, and support personalization or advertising where permitted. Privacy controls, including a cookie banner where configured or required, may vary by region.

Our Shopify customer-privacy settings include an automated data-sharing opt-out page for applicable U.S. states. Where available, you can exercise that choice at Your Privacy Choices. Where legally applicable, a supported Global Privacy Control signal may also be treated as an opt-out request for the browser or device sending the signal.

How We Disclose Personal Information

We may disclose personal information only as reasonably necessary for legitimate business and legal purposes, including:

Shopify: to host and operate the website, provide customer accounts, forms, security, analytics, privacy controls, and related platform services.
Service providers: to support website hosting, IT, messaging, email, spam prevention, analytics, customer support, cloud storage, and, when applicable to an accepted quotation or order, production, logistics, shipping, or tracking.
Business and marketing partners: to provide services, personalization, or advertising where permitted and subject to applicable privacy choices.
Legal and safety purposes: to comply with law or lawful process, investigate misuse, protect rights and safety, or enforce agreements and policies.
Business transactions: in connection with a financing, merger, acquisition, reorganization, sale of assets, bankruptcy, or similar transaction, subject to applicable law.
At your direction or with your consent: when you request or authorize a disclosure.

We do not sell personal information for money. However, some privacy laws define certain advertising, personalization, or cross-context data uses as a “sale,” “sharing,” or targeted advertising. Where applicable, you may use the privacy choices described in this policy.

Shopify and Enhanced Services

Information submitted through or generated by your use of this website is transmitted to and processed by Shopify and may be processed in countries other than where you live. Shopify Network Intelligence is currently enabled for this store. Shopify may securely use information from interactions with this store together with information from Shopify and other merchants to provide enhanced services, including improved products, store performance, personalization, fraud protection, and advertising-related features. Shopify states that other merchants cannot see this store’s customer data.

For more information about Shopify’s processing and available choices, review the Shopify Consumer Privacy Policy and the Shopify Privacy Portal.

Marketing Communications

If you subscribe to marketing communications, we may use your email address to send product updates, technical information, or promotions. You may unsubscribe at any time using the unsubscribe link in a marketing email or by contacting us. Even if you opt out of marketing, we may still send non-promotional communications related to an inquiry, quotation, account, support request, or business relationship.

Security and Retention

We use reasonable administrative, technical, and organizational measures intended to protect personal information. Shopify hCaptcha is enabled on contact and account-related forms to help reduce spam and abuse. No security measure or transmission method is completely secure, so please do not submit payment-card details, passwords, or other highly sensitive information through general inquiry fields.

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including responding to inquiries, maintaining business records and accounts, meeting legal or tax obligations, resolving disputes, protecting security, and enforcing agreements. Retention periods vary according to the type of information, the relationship, and applicable requirements.

Your Rights and Choices

Depending on where you live and subject to applicable exceptions, you may have rights to request access to, correction of, deletion of, or a copy of personal information; to object to or restrict certain processing; to withdraw consent where processing is based on consent; and to opt out of certain sale, sharing, or targeted-advertising uses.

You may submit a request using the contact information below. We may need to verify your identity before completing a request. We will not discriminate against you for exercising applicable privacy rights. An authorized agent may submit a request where permitted by law and subject to appropriate verification.

For applicable data-sharing or targeted-advertising choices, visit Your Privacy Choices. You may also use the Shopify Privacy Portal for choices relating to information processed by Shopify.

International Processing

Shopify identifies the primary customer-data hosting location for this store as the United States. Personal information may also be transferred, stored, or processed in other countries by Shopify or other service providers. Where required, appropriate transfer mechanisms or safeguards may apply.

Children’s Privacy

This website and its industrial filtration services are not directed to children. We do not knowingly collect personal information from children under the age required by applicable law. If you believe a child has provided personal information, contact us so we can review and address the request.

Third-Party Websites

The website may link to third-party websites or services. Their privacy and security practices are governed by their own notices, and we are not responsible for third-party content or practices.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices, services, technology, or legal requirements. We will post the revised policy on this website, update the “Last updated” date, and provide any additional notice required by law.

Contact Us

For questions about this Privacy Policy, our privacy practices, or a privacy request, contact:

Go2Filter
Email: info@filtedge.com
Phone: +1 949-682-0025
Address: 15375 Barranca Parkway, Suite B-204, Irvine, CA 92618, USA